Privacy Policy

Who we are

ITSOFT SOLUTIONS presents its services for United Kingdom and Sri Lanka audiences through this website. The company information and contact channel displayed below come from our shared company details. Contact us if you need to confirm which entity handles your enquiry.

Information you provide

You choose what to send through our forms. Please include only information relevant to your enquiry or application and avoid unnecessary sensitive information or information about other people.

Contact enquiries

The Contact form collects your name, email, enquiry type and message, and may include your company, phone, country and project information. We use these details to respond to your enquiry. Submissions are sent by email to the configured company contact; this website does not create an enquiry database. Where enabled, a confirmation email is also sent to you.

Job applications

Applications include your name, email, phone, location, application message and CV/résumé, with optional LinkedIn and portfolio/GitHub links. They are used to consider your application for the selected role and communicate with you. The application and CV are sent by email to the configured recruitment recipient. CVs are not published on the website or placed in its content repository, and there is no applicant tracking database in this website. A confirmation email may be sent where enabled.

Interactive demonstrations

Our software demonstrations use fictional records. Demo orders, payments, notes and tasks are held temporarily in page memory and are not sent to a server or saved in browser storage. Reloading or using Reset Demo restores the original fictional records. Please use fictional information only; these demonstrations do not process payments, send emails or place real orders.

Technical information

Hosting and email services process technical information needed to deliver the website and messages, such as network addresses and request details. Form protection uses temporary request counters and submission fingerprints to limit abuse and duplicates. The application does not intentionally log form contents or CVs. Infrastructure logging and retention depend on the services used.

Cookies and similar technologies

We remember privacy preferences in your browser. Security cookies support Admin authentication. Optional Google Analytics 4 can measure public page visits and enquiry, application and demo outcomes only when configured for this site and after Analytics consent. Marketing trackers are not installed. Optional categories default to off, and you can change your choice using Cookie Settings in the footer. Cookie choices are separate from the privacy acknowledgement on each form.

How information is used

Information is used to handle the request or application you submit, communicate with you, operate the website and protect it against misuse. Submitting either form does not subscribe you to a marketing list.

Service providers

Website hosting and the configured email service support delivery of pages, enquiries and applications. Those services may process submitted information as part of providing their services. GitHub supports authorised Admin sign-in and website content management; applicant CVs and contact submissions are not written to the content repository.

United Kingdom and Sri Lanka

This website serves both UK and Sri Lanka contexts. Depending on the enquiry, role, delivery team and service providers involved, information may be handled in more than one country. Contact us for information about the handling arrangements relevant to your request.

Data retention

Enquiries and applications are delivered to company mailboxes. Deleting or resetting browser preferences does not delete those messages. Retention depends on the purpose of the communication and applicable obligations. Contact us about the retention or deletion of a particular enquiry or application; no fixed mailbox retention period is stated here.

Security

The website applies access controls and form validation to protect information. No website or email transmission can be guaranteed completely secure. Please do not send passwords, financial credentials or other unnecessary confidential information through these forms.

Your privacy rights

Depending on the law that applies and the circumstances, you may have rights to access, correct or request deletion of personal information, restrict or object to its use, or request a portable copy. Where processing relies on consent, you may withdraw it; this does not affect processing already carried out lawfully. Contact us to make a request. You may also raise concerns with the relevant data protection authority, including the Information Commissioner’s Office where UK data protection law applies.

External links

Links to social networks, maps, portfolios and other external websites take you to services with their own privacy practices. Following a link may disclose request information to that service. We do not embed social feeds, maps or video players on this website.

Changes to this policy

We may update this notice as the website and its data handling change. The date above identifies this version. Material changes to optional technology purposes require an updated explanation and a fresh consent choice.

Analytics availability

Google Analytics 4 is configured for this site. It collects optional usage information only after Analytics consent. Google processes this information; no enquiry or application field values are included. You can withdraw consent in Cookie Settings.

Contact

ITSOFT SOLUTIONS (PVT) LTD · Sri Lanka

169/25, John Rodrigo Mawatha, Katubedda, Moratuwa, 10400, Sri Lanka

For questions about this policy or your information, email info@itsoftsolutions.lk.

You can also contact our team.